Business Operations Specialist

Staff

Edgewood


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Business Operations Specialist

  • 495217
  • Edgewood
  • Staff
  • Full-time
  • Closing at: Mar 20 2025 - 23:55 EDT
  • Gateway Community & Technical College

Title: Business Operations Specialist

Salary Range: 38,000-40,000

Contract Term Length: 12 Months

Standard Hours: 37.5

Work Location: Hybrid

FLSA Status: Non-Exempt

College: Gateway Community & Technical College

Campus Location: Gateway Edgewood Campus

Department: Business Affairs

Total Rewards

Gateway Community & Technical College offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity including:

  • Exceptional health care, vision, dental coverage for you and your family
  • Tuition reimbursement/waiver for you, your spouse, and dependents
  • 403(b) retirement plan: a 5% employee contribution receives a 10% employer match
  • Vacation/Sick Time
  • Work-Life Balance
  • 9.5 Paid Holidays
  • 2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions
  • Employee Assistance Program

Job Summary

Performs intermediate financial operational duties, primarily the collection, billing, and maintenance of student account receivables. Upholds strict and complex financial and confidentiality standards in a respectful and customer-focused manner.

Job Duties:

  • Focuses on Business Office operations involving Student Financial Accounts.
  • Assists with student invoicing, cash receipts of tuition and fees, receivables, refunds, return collection.
  • Recommends adjustments and escalates problems to other departments or to higher levels.
  • Personally calls outstanding student accounts to resolve issues in hopes of leading to collection of outstanding tuition, maintaining headcount and supporting retention efforts.
  • Leads collection efforts following legal, acceptable practices.
  • Assists in building, balancing, invoicing and collecting Third Party Contacts from the companies and community we serve.
  • Cashiering, processing student payments.
  • Post and tracks manual bookstore charges.
  • Reconciles daily cash receipts and prepares bank deposits.
  • Confirms closing reports and transaction from previous business day for accuracy.
  • Daily deposits of Misc. cash collection and preparation of paperwork for correct journal entry.
  • All other duties as assigned.

Minimum Qualifications:

  • Bachelor's degree or equivalent and 1 to 2 years of relevant experience
  • Commitment to diversity, equity, and inclusion.
  • High attention to detail, independent, self-motivated, adaptable to fast-paced environments.
  • Professional and courteous communication at all levels, both internally and externally.
  • Clear verbal and written skills.
  • Efficiently prioritize and meet deadlines.
  • Proficient in Microsoft Office (Excel, Forms, Outlook, Teams, SharePoint, Word).
     

Preferred Qualifications:

  • 2-4 years of relevant experience
  • Experience in and understanding of working with students from diverse populations is preferred.
  • Experience working at the community college level is preferred.

Additional Skills Requested:

  • Problem solving
  • Customer service
  • Understanding of student financials
  • Follows and understands processes and procedures

Employee Rights - Employee Polygraph Protection Act

Equal Opportunity Employer - The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.

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KCTCS does not discriminate on the basis of race, color, national origin, sex, disability, or age in its programs or activities.

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