Academic Advisor III - Military and Veteran Services

Title: Academic Advisor III - Military and Veteran Services

Salary Range: 41,880.00

Contract Term Length: 12 Months

Standard Hours: 37.5

Work Location: On-Site

FLSA Status: Non-Exempt

College: Elizabethtown Community & Technical College

Campus Location: Elizabethtown CTC

Department: Military and Veteran Services

Total Rewards

Elizabethtown Community & Technical College offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity including:

• Exceptional health care, vision, dental coverage for you and your family
• Tuition reimbursement/waiver for you, your spouse, and dependents
• 403(b) retirement plan: a 5% employee contribution receives a 10% employer match
• Vacation/Sick Time
• Work-Life Balance
• 9.5 Paid Holidays
• 2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions
• Employee Assistance Program

Job Summary

• ECTC is seeking an Academic Advisor III to provide academic advice to determine appropriate education solutions for all military and veteran students and their dependents. Serve as a Department of Veterans Affairs (DVA) certifying official for the college and counsel all veterans and their dependents on their educational benefits and responsibilities. Maintain knowledge of current KCTCS, DVA, Department of Defense (DOD), and other federal and state regulations and policies pertaining to military and veteran student and dependent benefits. This position reports to and assists the Director of Military & Veteran Services with events on campus

Job Duties:

• Responsibilities will include but are not limited to:
  
• Maintain and update appropriate application and student records and assist students in completing required applications across the college and military systems
•  Develops Student Agreements, Degree Maps, Course Planners, and Education Training
  Plans and Coordinates Degree Audits.
• Initiates and maintains individual student files via Starfish and as appropriate, updates
  and evaluates files as new information is received including all information scanned into OnBase.
• Collaborates with the ECTC Fort Knox Center to upload student agreement degree plans
  and course planners to ArmyIgnitED for military students to request tuition assistance and navigate ArmyIgnitED, MyCAA, Air Force, and Navy-Marine.
• Evaluates Prior Credit and apply it to the student’s program guide to process
  veterans’ educational benefits.
• Enter NOC service indicators on VA students’ accounts in PeopleSoft that are pending VA
  funding for tuition.
• Assist director with compliance surveys & audits; military-related events and outreach.
• Process debt management letters sent to ECTC by the DVA for student debts.
• Provide support services to students such as assisting with student accounts or
  Blackboard help.
• Refer students to appropriate faculty advisors or other student affairs services.
• Learn cross-functional tasks and perform another task as assigned by the supervisor.
  

Minimum Qualifications:
Education: Bachelor's degree or equivalent years of experience; may require an advanced degree (Master’s, PhD, etc.). Typical years of relevant experience: 4-6.
 

Preferred Qualifications:

• Successful candidates should demonstrate:
• Commitment to working with a diverse student population, and the community and technical college mission.
• Knowledgeable about Military and Veteran needs and transitions
•  Knowledge of Enrollment Management, Military Education Software, and PeopleSoft program a plus.
• Knowledge of Microsoft Office Suites and the ability to navigate the internet and social networks needed.
• Excellent written and oral communication skills.
• Detailed organizational skills.
•  Excellent customer service skills.
• Ability to be flexible and to work in a fast-paced environment.
  

Additional Skills Requested:

Successful candidates should demonstrate:

• Commitment to working with a diverse student population, and the community and technical college mission.
• Knowledgeable about Military and Veteran needs and transitions.
• Knowledge of Enrollment Management, Military Education Software, and PeopleSoft program a plus.
• Knowledge of Microsoft Office Suites and the ability to navigate the internet and social networks needed.
• Excellent written and oral communication skills.
• Detailed organizational skills.
• Excellent customer service skills.
• Ability to be flexible and to work in a fast-paced environment.

Employee Rights - Employee Polygraph Protection Act