Financial Aid Advisor/Office Manager



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Financial Aid Advisor/Office Manager

  • 492605
  • Lexington
  • Staff
  • Full-time
  • Closing at: Jan 6 2023 at 23:55 EST
  • Bluegrass Community & Technical College

Title: Financial Aid Advisor/Office Manager

Salary Range: $2,544 - $3,501 per month

Contract Term Length: 12 Months

Standard Hours: 37.5 per week

Work Location: On-Site

FLSA Status: Non-Exempt

College: Bluegrass Community & Technical College

Campus Location: Bluegrass C&TC - Newtown Pike

Department: Financial Aid


Bluegrass Community & Technical College offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity including:

  • Exceptional health care, vision, dental coverage for you and your family
  • Tuition reimbursement/waiver for you, your spouse, and dependents
  • 403(b) retirement plan: a 5% employee contribution receives a 10% employer match
  • Vacation/Sick Time
  • Work-Life Balance
  • 9.5 Paid Holidays
  • 2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions
  • Employee Assistance Program

Job Summary

This position will provide front line services for the Scholarships and Financial Aid. The person in this position should be knowledgeable in student services to provide quality information and customer service to prospective and current students, members of their family, and alumni. This position will also provide additional service as office manager and a primary assistant to the Financial Aid Office Leadership and Specialist.

Job Duties:

  • Provide customer service and information to prospective, current, and former students.
  • Resolve student issues related to scholarships and financial aid.
  • Assist students with online services.
  • Response to student inquires via text (Signal Vine), phone, and email.
  • Review and upload scholarship and financial aid documents.
  • Provide specialized counseling to students and parents in person, completing necessary procedures to complete the scholarship process.
  • Review, enter, and scan financial aid documents to include but not limited to federal tax transcripts, untaxed income, W-2s, and tax schedules, recalculation documents, professional judgment appeals, SAP forms, and citizenship documents.
  • Management of daily mail, mailings, ordering supplies and supply inventory. Complete budget related documents for the office. Coordinate and setup office events.
  • Provide administrative support to the Financial Aid Office Leadership and Specialists to include, but not limited to typing, mailing, tracking letters, data entry, assist with maintaining various databases.
  • Other duties as assigned.

Minimum Qualifications:

  • Associate's degree (Business, Communications, Education, or related field) and three years of related experience, or equivalent. 

Preferred Qualifications:

  • Attention to detail.
  • Good organization skills.
  • Good communication skills
  • Ability to multi-task.
  • Excellent customer service
  • Microsoft Office skills-specifically Excel, and WORD
  • Commitment to the mission of the college.
  • Ability to work collaboratively with others.
  • Personal and professional integrity.



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