Information Commons Assistant STUDENTS ONLY (Federal Work Study)


Covington. Edgewood. Florence

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Information Commons Assistant STUDENTS ONLY (Federal Work Study)

  • 492550
  • Covington
  • Edgewood
  • Florence
  • Student
  • Student
  • Gateway Community & Technical College

Title: Information Commons Assistant STUDENTS ONLY (Federal Work Study)

Salary Range: $12/hr

Standard Hours: Up to 20 (Flexible, Monday – Friday between 7:30 a.m. and 5:30 p.m.)

Work Location: On-Site

FLSA Status: Non-Exempt

College: Gateway Community & Technical College

Campus Location: Varies (Florence, Edgewood, Covington)

Department: Library & Information Services

Job Summary

Gateway Community and Technical College invites applications for a part-time (Gateway student only) Information Commons Assistant at one of our three campuses. This position will provide high-quality customer service, answer questions and address the needs of individuals who visit our campuses.

The Federal Work Study program provides funding for part-time employment to qualifying students. If you have unmet financial need as determined by the most recent FAFSA (Free Application for Federal Student Aid), are enrolled at least half-time (6 hours) at Gateway and have a GPA of at least 2.0, you may be eligible for FWS. If you do not know if you are eligible, please contact for more information.

Job Duties:

  • Provide excellent customer service and share accurate information with students, staff, faculty and community.
  • Connect individuals to appropriate departments, programs and resources, either in person or by phone/email.
  • Document services are provided by correctly completing IC tickets.
  • Sign up students to take placement tests by following written procedures.
  • Copying, and putting informational packets together.
  • Adhere to FERPA guidelines
  • Other duties as assigned.

Minimum Qualifications:

  • Comfortable use of computers and basic knowledge of Microsoft Office.
  • Great customer service skills – prior experience is a plus.
  • Team player, flexible
  • Dependable, able to stick to established work schedule
  • Reliable transportation


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