Manager of Electronic Content Management ECM (Manager II- Database Administration)

Title: Manager of Electronic Content Management ECM (Manager II- Database Administration)

Salary Range: $63,708-$95,568

Contract Term Length: 12 Months

Standard Hours: 37.5

Work Location: Hybrid

FLSA Status: Exempt

College: KCTCS System Office

Campus Location: KCTCS System Office

Department: SO/Provost

Total Rewards

KCTCS System Office offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity including:

• Exceptional health care, vision, dental coverage for you and your family
• Tuition reimbursement/waiver for you, your spouse, and dependents
• 403(b) retirement plan: a 5% employee contribution receives a 10% employer match
• Vacation/Sick Time
• Work-Life Balance
• 9.5 Paid Holidays
• 2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions
• Employee Assistance Program

Job Summary

Provides leadership for the ongoing use of the technology (electronic workflow and e-forms) that manages system digital records; serves as the system ECM administrator controlling, directing, organizing, and training initiatives which coordinate information management efforts in accordance with the University Model of the Kentucky Department for Libraries and Archives (KDLA); for KCTCS electronic records management, and online archives.

Positions with the KCTCS System Office located in Versailles, KY are term-contract positions, with the expectancy of continuance based on performance.
KCTCS offers a hybrid work schedule with a requirement to be onsite a minimum of 3 days per work week.

Hybrid work schedules are subject to periodic review and may be modified or terminated at any time

Job Duties:

Leadership:
Provides leadership and assistance in document imaging initiatives including proper disposition or storage of records that have been scanned, coordinating ongoing work activities with vendors supporting the imaging initiatives, and facilitating the use of document workflow activities. Advises how KCTCS creates, stores, and accesses digital information. Coordinates and assists in the resolution of system issues including change in security access, computer software issues, active directory access, end user training, or other issues related to the effective use of ECM software.

Records Management:
Coordinates records management activities in accordance with Kentucky law (KRS 171.410-740) for KCTCS including activities such as, but not limited to: ensuring that all records are well managed within records retention policies and valuable records are properly preserved and accessible; development or revision of records retention schedules and practices in cooperation with the Kentucky Department for Libraries and Archives (KDLA); coordinating and approving records transfer and destruction, and preparing reports of records destruction activities. Directly supports the administration and implements information management system policies and procedures related to effective records management and monitors records management practices for KCTCS in establishing and enforcing safeguards which ensure complete, accurate, and authentic digital records management.

Supervision:
Provides daily oversight and supervision to two staff members who are responsible for electronic content management (Hyland/OnBase) operations. Lead team members in creating a strong work ethic to provide excellent customer service, to swiftly resolve issues with Help Desk tickets and other issues as they arise, as well as to proactively plan for advancement in these areas related to technology enhancements and policy changes. Ensure team members have required resources, training, and professional development opportunities to foster professional growth.

Consultation:
Provides consultation and assistance to administrators, faculty, staff, students, and third parties regarding records management policies, procedures and initiatives and ensures accountability for the preservation of information in all forms including paper-based and electronic records produced within KCTCS.

Contracts and Budgeting:
Manages system-wide ECM software contract and project budgets and approves invoices for payment.

Minimum Qualifications:

Bachelor's Degree and four (4) years of relevant experience or equivalent.

 

Preferred Qualifications:

Bachelor's Degree and four (4) years of relevant experience or equivalent.

Additional Skills Requested:

Business Administration, Public Administration, Information Management, Document Management, or related field.

Incumbent in position is required to achieve the System Administrator Certificate and be re-certified annually.

Employee Rights - Employee Polygraph Protection Act

Equal Opportunity Employer - The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.