Student Account Support – STUDENTS ONLY (Federal Work Study)

Student

Edgewood


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Student Account Support – STUDENTS ONLY (Federal Work Study)

  • 492308
  • Edgewood
  • Student
  • Student
  • Gateway Community & Technical College

Title: Student Account Support – STUDENTS ONLY (Federal Work Study)

Salary Range: $12/hour

Contract Term Length: Not Applicable

Standard Hours: Up to 20

Work Location: On-Site

FLSA Status: Non-Exempt

College: Gateway Community & Technical College

Campus Location: Gateway Edgewood Campus

Department: Administrative & Business Affairs

Gateway Community & Technical College offers an attractive work environment that supports excellence, innovation, and creativity.

Job Summary

Gateway Community and Technical College invites applications for the (Student Only) part-time position of Student Account Support. The part-time student will assist the Gateway Business Office with student accounts and receivables.

The Federal Work Study program provides funding for part-time employment to qualifying students. If you have unmet financial need as determined by the most recent FAFSA (Free Application for Federal Student Aid), are enrolled at least half-time (6 hours) at Gateway in a financial-aid eligible program and have a GPA of at least 2.0, you may be eligible for FWS. If you do not know if you are eligible, please contact Linda.Wright@kctcs.edu for more information.

Job Duties:

Work Hours: Monday through Friday, Flexible

  • Assist the Business Office with student accounts and receivables
  • Assist with incoming calls
  • Make outgoing calls to students with unpaid balances
  • Assist students and the student account team with receipts of tuition and fees, receivables, Bank Mobile returned
  • refunds, account resolution, and collections as needed.
  • Assist with mailings for student payment
  • Other duties as assigned.

Minimum Qualifications:

  • Detail-oriented and accurate
  • Dependable and able to maintain an agreed-upon schedule
  • Professional, friendly, courteous, positive attitude
  • A willingness to help others resolve issues concerning student accounts. 

Preferred Qualifications:

The Federal Work-Study Program provides funding for part-time employment to qualifying students. If you have unmet financial need as determined by the most recent FAFSA (Free Application for Federal Student Aid), are enrolled at least half-time (6 hours) at Gateway and have a GPA of at least 2.0, you may be eligible for FWS. If you do not know if you are eligible, please contact Linda.Wright@kctcs.edu for more information.KY law requires state and national pre-employment background checks as a condition of employment.

Additional Skills Requested:

Gateway is an equal educational and employment opportunity institution and we are committed to creating a campus environment that values the exploration, appreciation, and celebration of diversity while promoting inclusiveness, multiculturalism, and global awareness.

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