Academic and Student Support Administrator (Academic Support Specialist V)

Title: Academic and Student Support Administrator (Academic Support Specialist V)

Salary Range: $55,392

Contract Term Length: 12 Months

Standard Hours: 37.5

Work Location: Hybrid

FLSA Status: Exempt

College: KCTCS System Office

Campus Location: KCTCS System Office

Department: SO/Provost

Total Rewards

KCTCS System Office offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity, including:

• Exceptional health care, vision, and dental coverage for you and your family
• Tuition reimbursement/waiver for you, your spouse, and dependents
• 403(b) retirement plan: a 5% employee contribution receives a 10% employer match
• Vacation/Sick Time
• Work-Life Balance
• 9.5 Paid Holidays
• 2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions
• Employee Assistance Program

Job Summary

The Academic and Student Support Administrator provides a pivotal leadership role in the coordination and execution of key system-wide academic programs, including dual credit, transfer pathways, and competency-based education (CBE). This position is responsible for overseeing strategic operations, ensuring alignment with institutional goals, and driving continuous improvement across multiple programs that directly impact student success and academic innovation. Acting as a central point of contact and project lead, the Administrator collaborates with internal and external stakeholders, manages complex workflows, and ensures the timely delivery of high-impact resources and communications.

Positions with the KCTCS System Office located in Versailles, KY are term-contract positions, with the expectancy of continuance based on performance.

KCTCS offers a hybrid work schedule with a requirement to be onsite a minimum of 3 days per work week. Hybrid work schedules are subject to periodic review and may be modified or terminated at any time

Review of applicants after January 5th, 2026.

Job Duties:

Leads and oversees back-end dual credit operations across the system, including managing course information in PeopleSoft, assisting college staff with scholarship reconciliation with KHEAA, routing and resolving tickets related to dual credit, and serving as the point of contact for DualEnroll management. Collaborate with Financial Aid and the Business Office on dual credit scholarship reconciliation.

Manages and maintains the systemwide transfer pathway inventory, webpage, SharePoint site content, and the transfer newsletter. Ensures information is accurate and up to date across multiple platforms and is responsible for communicating with four-year partners on updates, changes, and requests for information.

Oversees operational functions and drives the development and expansion of CBE programming across the system, including managing program development activities, ensuring deadlines are met and stipends processed, updating resource materials, maintaining SharePoint content, and creating tools and materials to support training and scaling efforts.

Provide strategic leadership in meeting facilitation for dual credit, transfer, and CBE initiatives, ensuring high-quality documentation of key decisions, oversight of action-item tracking, and timely execution of follow-up tasks. Maintain comprehensive, accurate, and up-to-date records, files, and program documentation, and prepare regular reports and summaries outlining project status and future directions. Collaborate proactively with ORPA and Marketing to coordinate data requests, support analysis needs, and guide marketing efforts related to dual credit, transfer, and CBE priorities.

Champion process-improvement initiatives by identifying operational inefficiencies and advancing opportunities to enhance processes across the dual credit, transfer, and CBE programs.

Minimum Qualifications:

Bachelor's Degree and four (4) years of relevant experience or equivalent.  

Preferred Qualifications:

Bachelor's Degree and four (4) years of relevant experience or equivalent.

Additional Skills Requested:

Higher education, technical education and/or workforce development, leadership, project management, curriculum design, adult learning.

Academic Program Administrator

Valid Driver’s Licence

Employee Rights - Employee Polygraph Protection Act

Equal Opportunity Employer - The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.