Financial Aid Advisor I

Title: Financial Aid Advisor I

Salary Range: $2,640/mo

Contract Term Length: 12 Months

Standard Hours: 37.5 hours per week

Work Location: On-Site

FLSA Status: Non-Exempt

College: Hopkinsville Community College

Campus Location: Hopkinsville Community College

Department: Business Affairs

Total Rewards

Hopkinsville Community College offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity including:

• Exceptional health care, vision, dental coverage for you and your family
• Tuition reimbursement/waiver for you, your spouse, and dependents
• 403(b) retirement plan: a 5% employee contribution receives a 10% employer match
• Vacation/Sick Time
• Work-Life Balance
• 9.5 Paid Holidays
• 2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions
• Employee Assistance Program

Job Summary

The primary purpose of the Financial Aid Advisor I is to provide administrative clerical support to financial aid department at multiple campus locations of Hopkinsville Community College.

Job Duties:

• Assist students, potential students, and parents with completing the FAFSA; answer questions; receive verification documents and citizenship documents; Financial Aid phone management (receiving and making calls); assist in managing the financial aid generic email account; complete information needed for student support services; send and respond to Signal Vine messages; and serve as Blackboard Lead for Financial Aid. Assist other areas when necessary.
• Maintain and assist with scanning of student provided documents into OnBase.
• Run queries for aid not disbursed, mark complete with errors, SSN mismatch, Citizenship, etc. Work suspense file and load suspended ISIR's. Assist with SAP process and scholarships.
• Serve as HCC Academic scholarship lead by collecting data, awarding scholarships in Blackbaud, following up with students, and re-allocating unused funds.
• Other duties as assigned by the Director of Financial Aid.

Minimum Qualifications:

• Bachelor degree and one year related work experience, or equivalent.
• Excellent customer service skills, soft-skills and communication skills.
• In good standing with the Department of Education.
• Attention to detail and use of computer / technology.
• Ability to multi-task in an open office environment.
• Demonstrated ability to handle detailed work.
• Flexible work locations, schedules and hours.
 

Employee Rights - Employee Polygraph Protection Act

Equal Opportunity Employer - The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.