Manager of Recruitment & Student Support

Title: Manager of Recruitment & Student Support

Salary Range: $48,168 annually

Contract Term Length: 12 Months

Standard Hours: 37.5

Work Location: On-Site

FLSA Status: Non-Exempt

College: West Kentucky Community & Technical College

Campus Location: West Kentucky Community & Technical College

Department: Student Services

Total Rewards

West Kentucky Community & Technical College offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity including:

• Exceptional health care, vision, and dental coverage for you and your family
• Tuition discounts and waivers
• 403(b) retirement plan: a 5% employee contribution receives a 10% employer match
• Vacation/Sick Time
• Work-Life Balance
• 9.5 Paid Holidays
• 2 Weeks of Institutional Closing Pay (Last 2 weeks of December) for qualifying positions
• Employee Assistance Program

Job Summary

Under the general direction of the Dean of Enrollment Management, oversee the planning, organization, implementation, and assessment of outreach initiatives and activities; provide potential students with assistance, pre-enrollment services, and referrals to appropriate programs, departments, and services; support high school counselors' efforts to engage high school students in planning for college attendance; supervise classified staff and student workers assigned to outreach; coordinate the involvement of students, staff, and faculty in scheduled activities; and contribute to enrollment targets.

Job Duties:

• Participate in the development of programs and initiatives.
• Identifies resources and/or funding to support program activities in support of the college's enrollment,
retention, and graduation goals.
• Supervises and develops staff.
• Plan, coordinate, and participate in campus-wide outreach projects and activities, including local high
schools, community organizations, and partners. Develop and coordinate strategies that assist in
identifying specific target groups and target locations within the service area.
• Develop, design, and implement tools for evaluating recruitment and outreach activities.
• Serve as liaison and work collaboratively in the development and implementation of coordinated
marketing, recruitment, and outreach activities. Strengthening relationships with other institutions,
agencies, and community-based organizations that provide similar outreach services or require such
services.
• Conduct a variety of workshops and presentations.
• Develop and maintain a network of faculty and staff interested in becoming involved in outreach and a
system for matching their interests, skills, and availability with demand for outreach services.
• Pro-actively communicate and follow-up with prospective student leads and inquiries.
• Answers and responds to phone calls and emails related to student inquiries.
• Utilizes the college's CRM system to track prospective students from inquiry to application and
maximizes customer service.
• Communicates directly with prospective students to answer questions.
• Explains College resources available to prospective students.
• Collaborates with College-wide employees, community and business organizations, public and private
schools, and county agencies regarding outreach and recruitment programs, services, and operations.
• Plans, develops, coordinates, presents and/or participates in a variety of outreach activities in schools,
community agencies, underserved county residents, organizations, business and industry to increase
student enrollment.

Minimum Qualifications:

- Bachelors degree or equivalent years of experience in Student Services
- Supervisory experience 

Additional Skills Requested:

- Demonstrated ability to work in a team
- Strong communication skills
- Commitment to student success
- Ability to multi-task
- Detail oriented
- Organizational skills
- Microsoft Office Suite