Temporary Records Office Assistant

Title: Temporary Records Office Assistant

Salary Range: $13.00 an hour

Contract Term Length: Not Applicable

Standard Hours: 20

Work Location: On-Site

FLSA Status: Non-Exempt

College: Elizabethtown Community & Technical College

Campus Location: Elizabethtown CTC

Department: Student Affairs 

Job Summary

ECTC seeks a friendly, customer-focused, detail-oriented Temporary Office Assistant to support our busy, fast-paced Records Office. This position serves as the first point of contact for students and plays an important role in providing excellent customer service while assisting with daily enrollment and student record processing demands.

Job Duties:

• Serve as the first point of contact for students visiting the office, providing a welcoming and helpful experience.
• Answer incoming telephone calls and respond to student and general inquiries.
• Monitor and respond to emails in a timely and professional manner.
• Utilize PeopleSoft to assist with a variety of student record and enrollment-related functions, including:
    o Posting transfer credit.
    o Updating student application statuses to reflect applied status.
    o Providing unofficial transcripts upon student request.
    o Assisting with other student record updates and processing tasks as needed.
• Complete enrollment verifications for students.
• Provide general administrative and clerical support to ensure efficient daily office operations.
• Assist with processing demands and prioritize tasks in a fast-paced environment.
• Perform other duties as assigned.

Preferred Qualifications:

Successful Candidates Should Demonstrate:
• Excellent customer service skills and a strong commitment to helping students.
• Have a friendly, positive, and approachable personality.
• Possess strong verbal and written communication skills.
• Be detail-oriented, organized, and able to manage multiple tasks simultaneously.
• Work effectively in a fast-paced, high-volume office environment.
• Demonstrate the ability to handle confidential student information with professionalism and discretion.
• Be comfortable learning and navigating computer systems and databases. Previous PeopleSoft experience is a plus.
• Be dependable, adaptable, and willing to assist wherever needed.

If you enjoy helping others, thrive in a busy office environment, and want to make a positive impact on students' experiences and success, we encourage you to apply.

Additional Skills Requested:

Employee Rights - Employee Polygraph Protection Act

Equal Opportunity Employer - The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.