Student Support Specialist II: Success Coach

Title: Student Support Specialist II: Success Coach

Salary Range: $3,162.00/month

Contract Term Length: 12 Months

Standard Hours: 37.5

Work Location: On-Site

FLSA Status: Exempt

College: Maysville Community & Technical College

Campus Location: Rowan/Montgomery Campuses

Department: Student Success

Total Rewards

Maysville Community & Technical College offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity including:

• Exceptional health care, vision, dental coverage for you and your family
• Tuition reimbursement/waiver for you, your spouse, and dependents
• 403(b) retirement plan: a 5% employee contribution receives a 10% employer match
• Vacation/Sick Time
• Work-Life Balance
• 9.5 Paid Holidays
• 2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions
• Employee Assistance Program

Job Summary

MCTC is currently searching for a Student Support Specialist II Health Science Technology Success Coach:
This position provides a high quantity of proactive student contact through in-person, phone and email communication; new and continuing student scheduling; responding to student questions and/or requests; identifying students at-risk for academic failure and implementing strategies to promote student success. This role will specifically serve students that have indicated interest in the Health Science Technology (nursing, medical assisting, physical therapy assistant, etc.) servicing the Montgomery/Rowan Campuses.

Job Duties:

- Maintain direct contact and provide guidance and support to health science technology students to improve student success. This includes: monitoring attendance and academic progress; discussing and supporting the student as they resolve issues that occur in the classroom environment; informing and connecting students to available academic and well-being resources; advising; and helping students develop individual student success and SAP plans.

- Assist in the development of the success center operations, including the process for early intervention and reporting.

-Assist the success coaching team in coordinating student success services, including: Accessibility Services and Tutoring.

- Maintain an in-depth understanding of all MCTC programs, including pre-requisite and program courses, admissions processes, program requirements, and workforce needs. Maintain relationships with program faculty to support and connect students.

- Other duties as assigned.

Minimum Qualifications:

Bachelors Degree in education, counseling, or related field or 3 to 4 years of related experience. 

Preferred Qualifications:

Bachelors Degree in education, counseling, or related field or 3 to 4 years of related experience.

Additional Skills Requested:

Problem-solving skills, communication, time-management, adaptability, confidentiality, etc.

Employee Rights - Employee Polygraph Protection Act

Equal Opportunity Employer - The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.