Academic Advisor

Title: Academic Advisor

Salary: 41,730

Contract Term Length: 12 Months

Standard Hours: 37.5

Work Location: Hybrid

FLSA Status: Non-Exempt

College: Gateway Community & Technical College

Campus Location: Gateway Edgewood Campus

Department: Academic Advising

Total Rewards

Gateway Community & Technical College offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity including:

• Exceptional health care, vision, and dental coverage for you and your family
• Tuition discounts and waivers
• 403(b) retirement plan: a 5% employee contribution receives a 10% employer match
• Vacation/Sick Time
• Work-Life Balance
• 9.5 Paid Holidays
• 2 Weeks of Institutional Closing Pay (Last 2 weeks of December) for qualifying positions
• Employee Assistance Program

Job Summary

The Professional Academic Advisor offers comprehensive academic advising, guidance, resources, and support to both new and continuing students, helping them navigate their academic and career paths. This role involves close collaboration with students, faculty, and campus resources to promote student success.

Job Duties:

• Responsible for providing comprehensive academic advising services to new, transfer, and first-semester students. This includes supporting students in exploring and refining their academic and career objectives through personalized guidance and resources, while also identifying and addressing non-academic barriers to promote student success.
• Assist in onboarding transfer students by understanding their goals, reviewing available resources, and aiding in course selection to facilitate their integration into the college community.
  
• Address academic inquiries, adhering to policies, and serve as a resource for returning stop-out students, furnishing them with detailed information on educational options, requirements, and resources to enhance retention efforts.
  
• Engage in professional development activities to enhance advising skills and remain current in the field, including academic advising, transfer, and credit for prior learning, as designated by the Director.
  
• Maintain strict confidentiality and accuracy in student record-keeping, adhere to FERPA, while also developing personalized advising plans tailored to individual student needs in both physical and digital formats.
  
• Engage level III team members, in the absence of the Director, for support. Serve as a liaison for Academic Dean and Faculty as designated by the director.
  
• Cultivate collaborative relationships with faculty, student support programs, and college offices through clear and efficient communication.
• Expected to exhibit professional behavior with diverse populations and provide exceptional customer service, aiding students in problem resolution and demonstrating sound judgment under pressure.
• Additional duties may be assigned.
  

Minimum Qualifications:

• Bachelor's degree or equivalent and 1 to 2 years experience
  
• Must be able to work independently.
  
• Commitment to diversity, equity, and inclusion.
  
• Excellent organizational skills; high attention to detail; independent; self-motivated; able to work in a fast-paced, changing environment.
  
• Excellent interpersonal skills; ability to communicate with many individuals at all levels throughout the internal college environment and external business and community partners, representing himself/herself professionally and courteously.
• Ability to communicate clearly verbally and, in writing.
• Ability to multi-task, work under deadlines, and prioritize projects to meet deadlines with high levels of efficiency and accuracy.
• Must have proficient computer skills in Microsoft Office (Excel, Forms, Outlook, Teams, SharePoint, and Word).
   

Preferred Qualifications:

• Master's degree or equivalent and 3 to 4 years experience
• Experience in and understanding of working with students from diverse populations is preferred.
• Experience working at the community college level is preferred.