Student Support Specialist III (Student Development Specialist/Campus Advisor)

Title: Student Support Specialist III (Student Development Specialist/Campus Advisor)

Salary Range: $3,490- $4,363 monthly

Contract Term Length: 12 Months

Standard Hours: 37.5

Work Location: On-Site

FLSA Status: Non-Exempt

College: Bluegrass Community & Technical College

Campus Location: Bluegrass C&TC - Winchester Campus

Department: Advancement and Workforce Development

Total Rewards

Bluegrass Community & Technical College offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity including:

• Exceptional health care, vision, dental coverage for you and your family
• Tuition reimbursement/waiver for you, your spouse, and dependents
• 403(b) retirement plan: a 5% employee contribution receives a 10% employer match
• Vacation/Sick Time
• Work-Life Balance
• 9.5 Paid Holidays
• 2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions
• Employee Assistance Program

Job Summary

The Student Development Specialist/Campus Advisor (SDS Advisor) provides a holistic case management model of student services to facilitate student completion of educational goals. The SDS Advisor will work directly with new, returning, assigned, referred, and prospective students to assist them in reaching their educational goals. The SDS Advisor will provide information to faculty and students about various college and community resources, monitor academic progress, provide individualized academic coaching/guidance, and identify (collaboratively) solutions to barriers (social and academic). In addition, the SDS Advisor will assist students with understanding college procedures and policies and respond to questions from students, parents, and other interested parties. Services performed include, but are not limited to, program and career advising, academic advising, early alert retention services, registration, orientation, financial aid and other retention and student success support programming. Acts as a liaison with student records and Student Accessibility Services office. This position also assists with the recruitment of new students within the campus’ service region. The SDS Advisor reports to the Campus Director.

Job Duties:

• Provide academic, admissions, career and registration advising for students on the campus.  Advising may take the form of both individual and group advising.
  
  
• Provide academic advising to assigned advisees during priority registration and to other students during late registrations as available.
  
  
• Provide new student orientation events at the campus.  Ensure that content of orientation is consistent with that of other orientations at BCTC.
  
  
• Participate in the development and implementation of campus-wide enrollment events.
  
  
• Assist with local recruitment efforts and community/festivals events to include BCTC information, visits, and registration.
  
  
• Communicate with service area school counselors and conduct campus tours for prospective individuals and groups (students, families, and community).
  
  
• Acts as a front line resource responding to student inquiries regarding financial aid and disability services.
  
  
• Provide monthly data and semester reports.
  
  
• Serve on college committees and help develop assessment policies and procedures as assigned.
  
  
• Monitor academic progress and increase student persistence, retention, certificate/degree/diploma completion, and/or successful transfer.
  
  
• Develop and enact ongoing communication and targeted outreach plans for students, staff, and faculty including e-mail, phone, classroom visits, video appointments (Teams, etc.), text, and face-to-face conversation etc.
  
  
• Refer and/or assist students with navigating college services and resources when appropriate in order to address mental health issues, disability support services, food or housing insecurities, financial aid assistance, and more. Assist in scheduling appointments with these resources when necessary.
  
  
• Appropriate documentation and concise notes of student interactions, referrals,
  resources, and interventions.
  
  
• Participate in outreach campaigns targeted at select populations throughout the year.
  
  
• Other duties as assigned.

Minimum Qualifications:

• Bachelor's degree in a related field and four (4) year of related experience, or equivalent
  
  
• Valid driver's license.is required  

Preferred Qualifications:

• Bachelor's degree in related field and six (6) years related experience, or equivalent.

Additional Skills Requested:

• Commitment to the mission of the comprehensive community and technical college.
• Demonstrated ability to work collaboratively with others.
• Excellent communication skills, organizational skills, leadership skills, attention to detail, and technical and professional knowledge.
• Strong computer skills and the ability to work in a fast-paced environment.

Employee Rights - Employee Polygraph Protection Act