Admissions Specialist-Front Desk

Title: Admissions Specialist-Front Desk

Salary Range: $34,500.00 annually

Contract Term Length: 12 Months

Standard Hours: 37.50

Work Location: Hybrid

FLSA Status: Non-Exempt

College: Jefferson Community & Technical College

Campus Location: Jefferson Community College

Department: Admissions

Total Rewards

Jefferson Community & Technical College offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity including:

• Exceptional health care, vision, dental coverage for you and your family
• Tuition reimbursement/waiver for you, your spouse, and dependents
• 403(b) retirement plan: a 5% employee contribution receives a 10% employer match
• Vacation/Sick Time
• Work-Life Balance
• 9.5 Paid Holidays
• 2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions
• Employee Assistance Program

Job Summary

The Admissions Department of Jefferson Community and Technical College has an opening for an Admissions Specialist-Front Desk position.

Job Duties:

Duties Include:
• Serve as the first point of contact for the Admissions Office and Jefferson by assisting incoming traffic in a friendly manner and providing exceptional customer service.
• Disseminate information to students, staff, and faculty concerning admissions policies and procedures.
• Assist in departmental communication, including e-mails, telephone inquiries, and face-to-face interactions.
• Manage front desk, walk-in, and waiting area in an organized fashion and assist with ordering marketing materials for replenishment as needed.
• Process student documents including high school transcripts, visiting student letters, and any additional paperwork for the office.
• Scan, file, and process admissions documents into Onbase as needed.
• Assist the Admissions team with special events and express enrollment as needed.
• Other duties to support the department may be assigned as needed.

Minimum Qualifications:

Three years’ related professional experience, or equivalent, are required. Preference will be given to individuals with knowledge of customer service techniques and practices. 

Preferred Qualifications:

Associate’s degree and five years related professional experience. Bilingual applicants encouraged to apply.

Additional Skills Requested:

Physical Requirements:
Occasional and /or light lifting – limited exposure to disagreeable environmental elements (heat, cold, dirt, chemicals, etc.)

Employee Rights - Employee Polygraph Protection Act

Equal Opportunity Employer - The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.