Part-Time Student Account Specialist

Title: Part-Time Student Account Specialist

Salary Range: $20.00 per hour

Contract Term Length: Not Applicable

Standard Hours: 25

Work Location: On-Site

FLSA Status: Non-Exempt

College: Southcentral KY Community & Technical College

Campus Location: Main (1845 Loop Dr, BG, KY)

Department: Business Affairs

Job Summary

The ideal candidate for this position will provide excellent customer service to students, faculty, and staff.

Job Duties:

• Promotes a professional image of the college by providing quality services to students and their families regarding financing options and financial policies. Assist with answering students’ questions as it relates to student accounts and financial aid via email, text, phone, and in person.
• Provides superior customer service to students while assisting and answering questions as it relates to student accounts and financial aid
• Serves as cashier in collection of student fees (i.e. tuition), cash receipts funds from various inter-campus departments, posts third party payments, scholarships, and non-student accounts receivables, reconciles and deposits daily cash receipts.
• Conducts outreach to students and processing student accounts (payment plans/billing/delinquent/past due notice/impact of financial aid)
• Assist with review of student refunds, stale checks, credit balances.
• Maintain detailed log for Business Office (utilities, communication, refunds)
• Contributes to the overall success of the Business Office by performing all other duties and responsibilities as assigned by supervisor.

Minimum Qualifications:

Associate’s degree (Accounting or Finance) and three years of related experience. Must be proficient in both written and verbal communication including computer literacy.
 

Preferred Qualifications:

Bachelor’s degree (Accounting & Finance) preferred.

Additional Skills Requested:

Employee Rights - Employee Polygraph Protection Act

Equal Opportunity Employer - The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.