Manager II- Financial Aid (Financial Aid Director of Operations)

Title: Manager II- Financial Aid (Financial Aid Director of Operations)

Salary Range: $$4616- $5771

Contract Term Length: 12 Months

Standard Hours: 37.5 per week

Work Location: On-Site

FLSA Status: Exempt

College: Bluegrass Community & Technical College

Campus Location: Bluegrass C&TC - Newtown Pike Campus

Department: Academics, & Student Services

Total Rewards

Bluegrass Community & Technical College offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity, including:

• Exceptional health care, vision, and dental coverage for you and your family
• Tuition reimbursement/waiver for you, your spouse, and dependents
• 403(b) retirement plan: a 5% employee contribution receives a 10% employer match
• Vacation/Sick Time
• Work-Life Balance
• 9.5 Paid Holidays
• 2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions
• Employee Assistance Program

Job Summary

Under the supervision of the Associate Dean of Financial Aid, this position manages daily office operations and oversees staff training and selected program responsibilities.

Job Duties:

Compliance, Processing, and Data Management

• Oversee and manage Satisfactory Academic Progress (SAP) processes and Federal Pell Grant Program.
  
  
• Monitor weekly aid disbursements for all federal and state financial aid programs.
  
  
• Run and analyze system queries to identify and resolve disbursement discrepancies.
  
  
• Generate and distribute weekly processing queries to ensure timely and accurate aid delivery.

Scholarship and Program Support

• Assist with the management and awarding of BCTC donor and foundation scholarships.
  
  
• Provide backup support for state aid programs, the Federal Direct Loan Program.
  
  
  
  

Office Operations & Supervision

• Manage the day to day operations of the Financial Aid Office.
  
  
• Work with BCTC faculty and staff along with KCTCS Systems Office when needed to facilitate the process of daily operations
  
  
• Supervise Financial Aid staff, including oversight of training, assignment of duties, and project coordination.
  
  
• Serve as the Financial Aid representative for BCTC regional campuses and services.
  
  
• Assist with planning and participating in Financial Aid outreach initiatives for the college.
  
  
• Serve as second in command for the Financial Aid Office in the absence of the Associate Dean of Financial Aid.
  
  
  
  

Professional Engagement & Additional Duties

• Participate in organizational development activities, including service on college committees and involvement in assigned initiatives.
  
  
• Attend financial aid conferences and training sessions to maintain current knowledge of regulations and best practices.
  
  
• Perform other duties as assigned by the Associate Dean of Financial Aid, the Associate Vice President for Access/Dean of Students, and the Provost.
  
  

Minimum Qualifications:

• Bachelor's Degree and two (2) years of experience or equivalent 

Preferred Qualifications:

• Bachelor's Degree and four (4) years of experience or equivalent

Additional Skills Requested:

• Strong attention to detail.
  
  
• Excellent organizational skills.
  
  
• Effective leadership abilities.
  
  
• Ability to manage multiple tasks simultaneously.
  
  
• Demonstrated personal and professional integrity.
  
  
• Moderate to advanced computer proficiency.
  
  
• Advanced skills in Microsoft Excel.
  
  
• Strong public speaking skills.
  
  
• Excellent written and verbal communication skills.

Employee Rights - Employee Polygraph Protection Act

Equal Opportunity Employer - The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.