Title: Tutoring Coordinator
Salary Range: $40,000.00
Contract Term Length: 12 Months
Standard Hours: 37.50
Work Location: On-Site
FLSA Status: Non-Exempt
College: Jefferson Community & Technical College
Campus Location: Jefferson Community College
Department: Learning Commons
Total Rewards
Jefferson Community & Technical College offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity, including:
Job Summary
The Learning Commons of Jefferson Community and Technical College is seeking a Tutoring Coordinator. The Tutoring Coordinator serves as the overseer of part-time tutoring staff and as the daily operations planner for tutoring services. The Tutoring Coordinator reports to and collaborates with the Tutoring Administrator to develop the tutoring program.
Job Duties:
The duties and responsibilities of this position include:
• Provide support and instructions for up to 30 part-time peer tutors, adjunct tutors, welcome desk workers, and assistant tutoring coordinators
• Assist with recruitment, hiring, onboarding, and training of part-time tutoring staff
• Serve as the primary point of contact for tutoring operations, including resolving logistical and technical appointment issues for students and tutors as they arise
• Manage the tutoring welcome desk and email account
• Schedule, modify, and troubleshoot tutoring appointments and monitor the tutoring email account to ensure accurate matching between tutor, course, and type of assistance
• Build and maintain the tutoring schedules to ensure effective staffing and coverage
• Coordinate and facilitate tutor training and professional development in collaboration with the Administrator
• Support the tutoring program’s CRLA International Tutor Training Program Certification
• Contribute to program assessment and evaluation
• Coordinate and assist with marketing and outreach for tutoring services
• Serve as liaison to faculty, advising, student services, and campus staff for tutoring referrals, scheduling, and service questions
• Participate in Tutoring, Learning Commons, College, and KCTCS meetings, initiatives, and professional development as assigned
• Other duties as assigned by the Tutoring Administrator.
• May require occasional evening and/or weekend hours for events and urgent service/communication needs
• May require occasional travel to assist with marketing events for tutoring on other Jefferson campuses
Minimum Qualifications:
• Bachelor’s degree and one year of related experience, or equivalent
• Experience with tutoring, academic support, teaching, and/or community college environments
• Strong verbal and written communication skills
• Ability to prioritize and manage multiple tasks and projects
• Initiative and resourcefulness: Ability to work independently and collaboratively
Preferred Qualifications:
• Master’s degree in education, rhetoric and composition, or another relevant discipline
• Knowledge of tutoring theory and pedagogy
• Supervisory experience
Additional Skills Requested:
Application Materials:
• Resume
• Cover Letter: one page addressing the applicant’s relevant background, skills, and interest in the position
Physical Requirements:
Comfortable environment and sedentary work: no unusual physical requirements
Employee Rights - Employee Polygraph Protection Act
Equal Opportunity Employer - The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.
KCTCS is an equal opportunity employer and educational institution.
KCTCS does not discriminate on the basis of race, color, national origin, sex, disability, or age in its programs or activities.