Title: Information Commons Assistant STUDENTS ONLY (Federal Work Study)
Salary Range: $12/hr
Standard Hours: Up to 20
Work Location: On-Site
FLSA Status: Non-Exempt
College: Gateway Community & Technical College
Campus Location: Covington
Department: Library & Information Services
Job Summary
Gateway Community and Technical College invites applications for a part-time (Gateway student only) Information Commons Assistant at our Covington Campus. This position will provide high-quality customer service, answer questions and address the needs of individuals who visit our campuses.
The Federal Work Study program provides funding for part-time employment to qualifying students. If you have unmet financial need as determined by the most recent FAFSA (Free Application for Federal Student Aid), are enrolled at least half-time (6 hours) at Gateway and have a GPA of at least 2.0, you may be eligible for FWS. If you do not know if you are eligible, please contact Linda.Wright@kctcs.edu for more information.
Job Duties:
Flexible, Monday – Friday between 7:30 a.m. and 5:30 p.m.
Provide excellent customer service and share accurate information with students, staff, faculty and community.
Connect individuals to appropriate departments, programs and resources, either in person or by phone/email.
Document services provided by correctly completing IC tickets.
Sign up students to take placement tests by following written procedures.
Copying, putting packets together, other duties as assigned.
Adhere to FERPA guidelines
Minimum Qualifications:
Comfortable use of computers and basic knowledge of Microsoft Office.
Great customer service skills – prior experience is a plus.
Team player, flexible
Dependable, able to stick to established work schedule
Reliable transportation
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KCTCS is an equal opportunity employer and educational institution. KCTCS does not discriminate on the basis of race, color, national origin, sex, disability, or age in its programs or activities.