Student Records Assistant III

Title: Student Records Assistant III

Salary Range: $$31,680 annually or $2,640 monthly

Contract Term Length: 12 Months

Standard Hours: 37.5

Work Location: On-Site

FLSA Status: Non-Exempt

College: West Kentucky Community & Technical College

Campus Location: West Kentucky Community & Technical College

Department: Student Records

Total Rewards

West Kentucky Community & Technical College offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity, including:

• Exceptional health care, vision, and dental coverage for you and your family
• Tuition reimbursement/waiver for you, your spouse, and dependents
• 403(b) retirement plan: a 5% employee contribution receives a 10% employer match
• Vacation/Sick Time
• Work-Life Balance
• 9.5 Paid Holidays
• 2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions
• Employee Assistance Program

Job Summary

The Student Records Assistant III is responsible for evaluating and processing a variety of academic transcripts, handling records requests and enrollment verifications, and supporting daily registration functions such as reviewing prerequisites and managing course changes. This role ensures the accuracy and integrity of student information within the system, collaborates with faculty and advisors to maintain proper program records, and serves as a key resource for students and the Registrar. The position also requires strict adherence to confidentiality standards and careful handling of sensitive information.

Job Duties:

Job Responsibilities:
-Evaluates all incoming transcripts, including all college transcripts, military transcripts, and international transcripts and process outgoing transcripts.
- Process Records Request forms and Enrollment Verification forms.
- Performs routine registration functions such as: reviewing prerequisite requirements, processing class additions,
cancellations, and drops/withdrawals to ensure an effective and efficient process for students.
- Communicate with faculty and advisors to add dual majors to students accounts to ensure program applicability for financial aid purposes.
- Maintains accurate student records and information within the student information system.
- Supports students and the Registrar as an informational resource.
- Maintains confidential information and upholds registrar/records policies regarding confidential and sensitive
information, executing discretion on a daily basis.

Minimum Qualifications:

- Customer Service Skills
- Computer Literacy
- Associate degree
- 3-4 years relevant experience working in an office environment 

Preferred Qualifications:

Associate degree

Additional Skills Requested:

- Attention to Detail
- Knowledge of Student Information Systems
- Organization and Time Management
- Communication Skills
- Customer Service Oriented
- Confidentiality and Discretion
- Problem-Solving Skills
- Collaboration Skills
- Adaptability
- Technical Proficiency

Employee Rights - Employee Polygraph Protection Act

Equal Opportunity Employer - The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.