Transfer Specialist/Academic Advisor

Title: Transfer Specialist/Academic Advisor

Salary Range: 51,300.00

Contract Term Length: 12 Months

Standard Hours: 37.50/week, 8:00 am - 4:00 pm

Work Location: Hybrid, up to 2 days discretionary remote (after the probationary period)

FLSA Status: Exempt

College: Gateway Community & Technical College, Edgewood Campus

Department: Academic Advising

Total Rewards

Gateway Community & Technical College offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity including:

• Exceptional health care, vision, dental coverage for you and your family
• Tuition reimbursement/waiver for you, your spouse, and dependents
• 403(b) retirement plan: a 5% employee contribution receives a 10% employer match
• Vacation/Sick Time
• Work-Life Balance
• 9.5 Paid Holidays
• 2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions
• Employee Assistance Program

Job Summary

Coordinate transfer services and collaborate with stakeholders to enhance transfer student success, pathways, and partnerships. Provides holistic academic advising, guiding students as they explore academic and career goals, navigate course selection, and address barriers through personalized referrals.

Job Duties:

Transfer Student Success Initiatives:

• Lead transfer initiatives, including transfer fairs, to support student success in partnership with key stakeholders.
• Work closely with faculty, staff, and university partners to develop actionable, transfer guidance for students.
  
• Provide timely transfer information using targeted outreach to engage students early in their educational journey.
  
• Analyze transfer data to identify trends, assess program effectiveness, and implement data-driven improvements that align with institutional goals.
  

Transfer Pathways & Partnerships:

• Collaborate with key stakeholders to establish and revise transfer pathways, articulation agreements, and transparent procedures.
  
• Serve as a liaison between Gateway and universities to strengthen partnerships and streamline credit transfer.
  
• Foster a culture of collaboration through clear and efficient communication.
  

Holistic Academic Advising:

• Provide comprehensive academic advising by exploring students' academic and career goals.
  
• Guide students through academic placement, course selection, registration, credit articulation, transfer opportunities, and applicable academic resources.
  
• Address non-academic barriers through referrals and foster student engagement.
  
• Identify, resolve, or escalate conflicting information to enhance student success.
  
• Deliver exceptional customer service while supporting diverse populations, exercising sound judgment under pressure.
  

Training, Compliance, & Continuous Improvement:

• Facilitate best practices and contribute to training efforts related to academic advising, transfer, and credit for prior learning.
  
• Support opportunities to enhance matriculation, credential attainment, and transfer rates.
  
• Ensure accuracy and confidentiality in student records and compliance with FERPA regulations.
  
• Adapt to evolving institutional needs and contribute to related initiatives as assigned.
  

Minimum Qualifications:

• Bachelor's degree or equivalent
  
• 6 - 8 years of relevant experience
  
• Strong interpersonal and communication skills for effectively advising and supporting students.
  
• Empathetic, patient, and committed to student success.
  
• Ability to adapt to changing student needs.
  
• Ability to identify and address student issues and challenges.
  
• Commitment to diversity, equity, and inclusion.
  
• High attention to detail, independent, self-motivated, adaptable to fast-paced environments.
  
• Professional and courteous communication at all levels, both internally and externally.
  
• Clear verbal and written skills.
  
• Efficiently prioritize and meet deadlines.
  
• Proficient in Microsoft Office (Excel, Forms, Outlook, Teams, SharePoint, Word).
   

Preferred Qualifications:

• Academic Advising experience.
  
• Experience in and understanding with students from diverse populations.
  
• Experience working at the community college level.
  

Employee Rights - Employee Polygraph Protection Act

Equal Opportunity Employer - The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.